Research on the Building of Hotel Training Management Structure at Primary Level
|Keywords||Hotel Level employees Train|
Training needs of the modern enterprise is growing strongly , given the responsibility of training and requirements have become more and more . The hotel industry is no exception . The hotel industry is a labor-intensive service industries , the hotel is a combination of complementary services for basic features , the service staff of the hotel is a master of the hotel product quality factors , all the staff of the hotel is a concrete manifestation of the hotel product image , with the significant tourism market competition intensifies , the hotel 's general manager and department manager faces is necessary to open up the market , stable source , but also to improve the quality of service of the dual challenge ; how to stabilize the quality of hotel services ? decline in the product quality of the hotel , is the first-line waiter problem or grassroots managers ? problems plaguing the hotel manager class . Supervisor and foreman , belonging to the lower-level managers of the hotel , they are the hub of the hotel management organizational structure , but it is also the work of the executive and the mastermind of the hotel training , the training capacity of the grassroots managers , a poor sense of philosophy , on-site supervision is not in place , management capacity needs to be strengthened , these problems involve too much energy manager class , day-to-day work , they often act as a \The article is based on a background topics , expand and expositions . Misunderstanding of the hotel at the grassroots level staff training , attempts to analyze and combine training theory and practice of education and training of the hotel and to draw some training inspiration , designed to improve the ability of the hotel grassroots training managers and Xiamen tourism transformation after training the hotel , make relevant recommendations. Text is divided into six chapters: Chapter 1 introduces the research background , significance and research ideas . The second chapter describes the overview of the training of junior staff of the hotel . The third chapter on training theory and hotel training . The fourth chapter analyzes the status quo of the Xiamen hotel industry training of junior staff and problems that exist in the training of junior staff . The fifth chapter discusses the construction of the Xiamen hotel industry level employees training management system 's Paradise Hotel is the actual case . Chapter VI Hotel Xiamen travel after the transformation training recommendations .