The Research on the Improvement of Organizational Performance Based on the Organizational Citizenship Behavior
|School||Hebei University of Economics|
|Keywords||Organizational citizenship behavior Organizational Performance Empirical research Countermeasure|
In the late twentieth century, with the further development of the world science and technology, the environment of the enterprise in which rapid changes with each passing day. In order to adapt to the rapid changes of the environment, many companies have to give up this pyramid model is compatible with traditional scientific management, management, gradually developed to change the steering more responsive to the flattening of the organizational structure of the new era. With the flattening of the enterprise organizational structure, corporate staff responsibilities become more and more widespread, staff spontaneous cooperative behavior are increasingly important role in the enterprise. Famous professor at Indiana University Organ, \. In recent years, research into organizational citizenship behavior on team performance has become the focus of attention of the scholars, this important research topics for further study of domestic scholars, but is still more than this empirical research with foreign lacking. Has been to improve the effectiveness of the organization's internal management, the world of management theorists in the enterprise organizational structure, development strategy and human resources practice in-depth study and exploration, want to be able to improve the performance of business organization from which to explore the and methods to identify the success factors. This article is mainly selected organizational citizenship behavior of employees the enterprise organizational citizenship behavior of this most special characteristics of the nature of the workplace behavior as the focus of the study, about combing organizational citizenship behavior theory, from the theoretical point of view to further explore organizational performance affect the relationship. And on the basis of previous studies, through questionnaires, statistical analysis method, select a domestic private energy companies as the study sample. Its corporate organizational citizenship behavior, organizational performance and the impact of the former on the latter, and many other issues related to the empirical study, draw conclusions, which played a catalytic role in the theory of organizational citizenship behavior development. Finally, targeted recommendations based on the conclusions of the study: domestic business managers to give adequate attention to the effective role in promoting organizational citizenship behavior on organizational performance, corporate recruitment functions should be strengthened; to strengthen corporate training and development; implementation of a comprehensive compensation management ; improve enterprise performance management; shaping corporate culture fit. Provide useful help for corporate human resource management practices.