Dissertation
Dissertation > Economic > Economic planning and management > Enterprise economy > Production management > Product Management

BD Product Co.,Ltd. Assembly Process Quality Improvement Study

Author ZhangRuoFeng
Tutor WenDeCheng
School Shandong University
Course Business Administration
Keywords 4M1E Process Quality Quality Improvement Lean Production Six Sigma TPM
CLC F273.2
Type Master's thesis
Year 2011
Downloads 62
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Quality management is an important aspect of business management, along with quality problems continue to emerge and people to deepen the level of awareness of quality management, quality management in the enterprise management is becoming increasingly important. August 2009 and in November in the United States two Toyota to recall events, so that the world once again re-interpretation of the \Excellent product quality is not only able to establish a corporate image, enhance the market competitiveness of enterprises, but also the lives of the user responsible for the safety. BD Products Co., Ltd. is the major domestic manufacturers of commercial vehicles brake class major manufacturers. With the commercial vehicle market is extremely strong, BD 2009 and 2010 the company's sales and sales continued to hit new highs. However, with discord that occurred during the production of quality problems are more and more. To prevent unqualified products into customers, many production processes can only repeat 100% increase in the inspection process. Repeat testing is not value-added work, contrary to the company's basic principles of lean production model, and waste a lot of manpower and resources. In addition, although the company received customer complaints zero km decline in the proportion of the total, but the absolute number of complaints product was on the rise, and the same quality problems appear repeatedly. Therefore, the company product assembly process must be carried out to improve the quality of management, in order to ease from within the company and customer pressure. This article looks at the impact of assembly production process quality 4M1E (human, machine, material, method, ring). From BD Biosciences reality, combined with domestic and international success of the process quality improvement philosophy, were analyzed to determine the 4M1E those on BD's assembly process a significant impact on the quality of the key factors, and on this basis, layers of depth to determine the BD's assembly process the root causes of quality problems. BD Biosciences assembly process for the root cause of quality problems, developed from the local to the whole range of specific targeted assembly process quality improvement programs and improvements. Modern quality management theory, methods for improving the quality of the assembly process, and improving the quality of management capacity and ability to respond to quality improvement has a very important role. This flexibility in the use of part of the production operations management, lean manufacturing, Six Sigma, TPM relevant theoretical knowledge, through the use of some quality tools to analyze the quality of the assembly process and to identify the relevant quality improvement program for the process manufacturing enterprise quality improvement has certain guiding significance.

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