Dissertation > Economic > Economic planning and management > Enterprise economy > Enterprise planning and management decision - making > Corporate Administration > Personnel Management

Research on Relation between Leader Member Exchange and Organizational Citizenship Behavior

Author GaoXianFeng
Tutor DuPengCheng
School Anhui University
Course Business management
Keywords Leader - member exchange Organizational citizenship behavior Leadership behavior
CLC F272.92
Type Master's thesis
Year 2011
Downloads 118
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Research on the effectiveness of leadership has been one of the core issues in the study of organizational behavior. With the in-depth study of leadership behavior, people gradually realized that the leadership of the organization in fact, is the dynamic between the leader and his subordinates in the organization, and the interests of society and the psychological process of exchange. In this process, the leadership and members of the exchange level of quality perception constitutes leadership - members of the exchange. Higher leader - member exchange quality will improve the effectiveness of the leadership. Organizational citizenship behavior as role behavior of employees, is not clearly defined in the organization's description of responsibilities behavior. The study shows that the enterprise employees' organizational citizenship behavior and how the development of enterprises has important significance. From staff in terms of leadership - members of the relationship between the degree of \, this psychological perception will motivate employees to show the role behavior conducive to the development of the organization, to become a problem worthy of study. This leader - member exchange and organizational citizenship behavior theory-based test on leadership - members of the exchange and organizational citizenship behavior research, organizational citizenship behavior to employees in the leadership - members of the exchange and its management on the theoretical and practical significance. Firstly, through literature combing leader - member exchange and organizational citizenship behavior theory review, selected on the basis of domestic and international the maturity scale production questionnaire and conducted a questionnaire survey of 15 enterprises in Hefei, using SPSS16.0 and AMOS17 1.0 statistical software for data analysis, the study results show that: (1) Hefei employees leader - member exchange and organizational citizenship behavior at a higher level; (2) in the individual attribute variables, leader - member exchange the emotional dimension in the educational attainment presence significantly with sex differences, loyalty dimension in by level of education and jobs exist significantly with sex differences, and the contribution to the dimensions of each individual attribute variables do not exist differences in distinctiveness, professional respected in age significant sex differences in company work experience as well as dealing with the boss; (3) on each individual attribute variables are not significant sex differences in the individual attribute variables on each dimension of organizational citizenship behavior; (4) leadership - members of the exchange of emotions, the contribution to the two dimensions of organizational citizenship behavior organizational identity, professionalism and interpersonal harmony has significantly promote the role; (5) leadership - members of the exchange of loyalty and professional respectable dimensions of organizational citizenship behavior of various dimensions no significant role. The study is divided into five parts: the first part is the introduction. Mainly on the research background, purpose and significance of research ideas and technical route to study the characteristics and innovations made a specific point of introduction. The second part of Theory Research. Concepts and dimensions of the main leader - member exchange theory, the concept of dimension and statistical indicators, organizational citizenship behavior and its research status at home and abroad. The third part of the study design and methods. Introduces the research design and research methods, assumptions of this study on the basis of the results of theoretical research, build research model and use the mature scales designed reasonably questionnaire measured the subjects. The fourth part of data processing and hypothesis testing. This part of the main by finishing questionnaires and data analysis uses statistical methods to verify each of the previously proposed hypotheses. Part V Conclusions and recommendations for research. This part is mainly based on the empirical analysis to draw conclusions, and make some suggestions on this basis, to provide a theoretical basis for the managers to make decisions.

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