Interaction Design Analysis of Transaction System in Shanghai Metro
|School||East China University of Science and Technology|
|Course||Art of Design|
|Keywords||Metro Transaction system Ticket machine Interaction design User experience|
Shanghai rail transportation has made great development. Shanghai government has proposed the network development and sustainable development from a strategic angle. Transaction system in metro is directly related to the normal operation and efficiency of Shanghai Metro. Transaction equipments include automatic ticket vending machines, automatic recharging machines and automatic ticket machines. They directly face to the passengers and passengers’transport costs. The redesign of transaction system was based on the concept of "people-oriented", servicing for passengers. The research is used by interactive design, focused on the interactive experience behavior between both passengers and transaction system. The redesign is not rigidly adhere to the product itself, but also extends to transactional services. Through this system, including interactive products and services, passengers will know how to use the system. Make some recommendation for transaction system in Shanghai Metro.