Dissertation
Dissertation > Social Sciences > Management > Management histological

Analysis of the Influence of Organizational Culture on Organizational Citizenship Behavior

Author ChenYing
Tutor WuZhengRong
School Zhejiang Technology and Business University
Course Business management
Keywords Organizational citizenship behavior (OCB) Organizational citizenship behavior dimensions Organizational culture Deni Sen cultural trait model
CLC C936
Type Master's thesis
Year 2008
Downloads 788
Quotes 2
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Organizational citizenship behavior refers the staff showed not officially work requirements under is not caused by the organization of the formal reward system favorable to the organization, to improve organizational effectiveness behavior. For its ability to enhance the overall organizational effectiveness, and to adapt to changing market competition environment, in this context, organizational citizenship behavior caused more and more attention of managers and researchers. Many studies from the individual level to explore the impact of organizational citizenship behavior, while less organizational level factors examined, such as the impact of organizational culture on organizational citizenship behavior. However, the management of cultural background, there is a strong dependence Studies have shown that cultural impact organizational citizenship behavior exists, but due to the different perspectives of the study did not achieve consistency conclusion. Based on this, this study from the organizational culture to start 221 corporate employees is being test, explore the organizational culture on organizational citizenship behavior affect the role of research results show that: 1. Employees organization citizen behavior of the self, interpersonal, organizational, social The four levels of differences on the mean self-level, which, organizational citizenship behavior and interpersonal level average higher social level is the lowest score. Six dimensions of organizational citizenship behavior on the mean differences. Which scored the highest dimension of civic virtue organizational citizenship behavior followed by active learning and good interpersonal skills, and the lowest score of the dimensions involved in charitable activities. A staff organizational citizenship behavior and gender, women in the third dimension, the fifth dimension two dimensions of civic virtue and active learning score higher than male employees. Employees of different ages on the social dimension of organizational citizenship behavior significantly different ages under the age of 25 employees on the social dimensions of organizational citizenship behavior average performance was significantly higher than the other three age employees. Employees of different ages in the fourth dimension of organizational citizenship behavior, that is, active learning significantly different on this dimension, and the staff of the 25-year-old age the average performance of active learning dimension was significantly higher than the other three The ages of the employees. Different organizational life organizational citizenship behavior the employees maintain corporate image, the working life of its employees in the six months following the average score is higher than the other years of the sixth dimension of organizational citizenship behavior. Staff organizational citizenship behavior are also significant differences in the position of employees, compared with the other posts, senior managers showed more organizational level organizational citizenship behavior. 7. Employees' organizational citizenship behavior and there is no significant difference in marital status, education and other aspects. 8. Significant difference in the type of organization on organizational citizenship behavior. Foreign-funded enterprises the highest average score on the four dimensions of organizational citizenship behavior, the lowest average score of the state-owned monopoly. The private sector at the individual, interpersonal level on average higher than the state-owned competitive enterprises, organizations and social level, the average score is lower than the state-owned competitive enterprise. 9 different levels of the organizational culture and organizational citizenship behavior, different dimensions have different predictions role: (1) organizational culture on the the staff organizational level organizational citizenship behavior variance explained by the relatively high variance explained, the social dimension of organizational citizenship behavior The lower rate. (2) different aspects of organizational culture on organizational citizenship behavior levels predict there are differences. All levels of organizational citizenship behavior the first forecast factors vary: team collaboration dimension of self-levels of organizational citizenship behavior predicted role significantly with; system and normative dimensions of organizational citizenship behavior interpersonal level predicted role significantly; goal dimension to the organizational level and the community levels of organizational citizenship behavior significantly predicted. (3) the predictive role of the organizational culture of the different content of each dimension of organizational citizenship behavior differences. Different predictors of various dimensions of organizational citizenship behavior: the system with specification dimension the good interpersonal predict significant; target dimension of the organizations involved, participate in public service activities dimensions significantly predicted; teamwork on the role of civic virtue forecast significant ; strategic vision of active learning, maintaining corporate image dimensions predict significant.

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